Back to Home

Privacy Policy

Last updated: April 17, 2026

1. Introduction

Welcome to Rivvlz ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

Personal Information

When you register for an account, we collect:

  • Email address
  • Username and gamertag
  • Profile information (bio, avatar)
  • Gaming platform preferences

Usage Information

We automatically collect certain information when you use Rivvlz:

  • Device and browser information
  • IP address and location data
  • Usage patterns and interactions
  • Chat messages and posts

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Connect you with other players
  • Send notifications about matches, challenges, and messages
  • Improve and personalize your experience
  • Ensure platform security and prevent abuse
  • Communicate updates and announcements

4. Information Sharing

We do not sell your personal information. We may share your information with:

  • Other Users: Your public profile, posts, and club memberships are visible to other users
  • Service Providers: Third-party services that help us operate (hosting, analytics, email)
  • Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement appropriate security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Secure authentication systems
  • Regular security audits
  • Access controls and monitoring

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your account and data
  • Export your data
  • Opt out of marketing communications

Account Deletion

You can delete your Rivvlz account at any time. When you delete your account, the following data will be permanently removed:

  • Your profile information (username, bio, avatar)
  • All posts and comments you've created
  • Your club memberships
  • Friend connections
  • Tournament participations
  • Push notification tokens

Messages you've sent will be anonymized but not deleted to preserve conversation context for other users.

How to Delete Your Account

From the Mobile App:

  1. Go to your Profile tab
  2. Tap "Edit Profile"
  3. Scroll down to "Danger Zone"
  4. Tap "Delete Account"
  5. Follow the confirmation steps

From the Web App:

  1. Click on your profile picture
  2. Go to Settings
  3. Scroll down to "Danger Zone"
  4. Click "Delete Account"
  5. Follow the confirmation steps

You can choose to schedule deletion (7-day grace period) or delete immediately. If you schedule deletion, you can cancel the request within 7 days by logging back in.

Report Abuse or Child Safety Concerns

We take the safety of our community seriously. If you encounter any of the following, please report it immediately:

  • Child exploitation or abuse content
  • Harassment or bullying
  • Violence or threats
  • Hate speech
  • Scams or fraud
  • Self-harm content

How to Report

In-App Reporting:

  1. Tap the three dots (⋮) menu on any profile, post, or message
  2. Select "Report"
  3. Choose the appropriate category
  4. Add any additional details
  5. Submit the report

All reports are reviewed by our team and appropriate action will be taken. For urgent child safety concerns, please also contact local authorities.

Direct contact: developermalawi@gmail.com

7. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember preferences, and analyze usage. You can control cookie settings through your browser.

8. Children's Privacy

Rivvlz is not intended for users under 13 years of age. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@futconn.com